ROOST CASH SECURITY DEPOSIT AUTOMATION
Outsource & centralize your cash security deposits
Take the headache and risk out of cash security deposits with end-to-end deposit management for both new and existing residents and for properties located nationwide.
A complete deposit solution, for all your residents
- Modern payments options, roommate splits & faster refunds
- Smart reminders keep residents & site teams up to date
- Required statements, notices, & receipts automatically provided
Plans for every type of property.
Explore your options.View pricing
How security deposit & refund outsourcing works
Security deposit payment collection
Roost collects security & pet deposits and deposit holds as needed. Deposits are held in a property-specific account at an FDIC-insured bank.
Our same-day Certified Express payment option reduces NSFs and charge-backs for last-minute move-ins.
Automatic ledger posting
Roost posts payments to your PMS ledger and notifies the site team once payment has settled.
Residents with an activated account earn interest rewards on their deposit balance. Specific interest accrual jurisdictional requirements? No problem.
Easy mid-lease changes
Add a pet deposit? Change of roommates? Roost syncs with your PMS to see the change and prompt resident payment.
No change to your move-out process
Complete your inspection and add damages and charges as usual. Residents use the Roost app to choose their refund method and track the status.
Refund & statement issuance
Roost sends the refunds and itemized deposit account statements. Say goodbye to ACH processing, printing checks, envelope stuffing, postage, and trips to the post office.
Deposit accounting & reconciliation
Your PMS remains the system of record. Damages and charges are returned to your account. You’ll also have access to online deposit reconciliation reports.
Beyond the refund
No more responding to resident inquiries, dealing with lost or uncashed checks, address changes, or stopped payments—that’s our job now.
Partnering with Roost saves my site team hours of work every month, and they’re happy to be done handling deposit payments and refunds. Our residents are also happier because they can use their deposit in an emergency and get their refund back faster.”
– D. Hirsh, Owner, Palomar Properties
Compliance peace of mind for your entire portfolio
Our 10-point SmartCompliance check ensures rent board or jurisdiction regulatory requirements are configured directly into the workflows.
No forgotten forms or late refunds
Roost automatically issues all necessary statements, refunds and notices to help you avoid disputes, fees, and penalties.