Not all residents get a refund—some leave with a balance due. Roost helps you recover move-out charges before they hit collections with automated outreach, flexible resident payment plans, and faster resolution. Reduce bad debt and boost recovery—without burdening your team.
Start with a no-risk pilot or talk to our team.
From sending residents charge details - with receipts & photos -to automating the process of sending refunds & mailing statements to residents.
Redidents can split payments among themselves, increasing payment completion rates.
Property-branded SMS & email notifications remind residents of their balance due and keep payments on track.
Payments post back to the resident ledger, and funds automatically transfer by ACH to your operating account.
Dashboard & detailed reporting keep you informed of all activities & payments.
Start with a no-risk pilot or talk to our team.
No. Roost handles all resident outreach on your behalf—sending branded SMS and email notifications, itemized statements, and reminders—so your team can focus on higher-value tasks.
Yes. Roost focuses on recovering balances in the first 30 days—when recovery rates are highest and costs are only a fraction of collections. Any unpaid balances are then automatically handed off to your preferred collections agency with no extra effort from your team.
Yes. In most cases, Roost automatically posts payments back to the resident ledger and transfers funds via ACH to your operating account—streamlining reconciliation.
