Security Deposits

Automated collection, escrow banking, and interest management. Built to meet every jurisdiction’s rules, without the manual work.

Get a live demo
Book a 15 min session

Payments and holding

Your property controls which payment methods to accept, while residents have the option to split or make payments when enabled. Roost posts deposits directly to your ledger and sends team notifications, with fraud protection, NSF shielding, and charge-back management built in. Funds are held securely in your property’s FBO or escrow account.

100% compliant.
0% manual hassle

Our SmartCompliance process reviews your property by jurisdiction to advise you on process including payments, holding/co-mingling, interest regulation, notification requirements and more helping you stay compliant. Automatic notifications keep your team updated on refund deadlines.

Flexible service configuration by property

We understand that different properties require different processes. At Roost, you can customize services to meet your specific needs. From deposit hold management and banking to interest accrual, 1099 issuance, unapplied credit payouts, and integrating with security deposit alternatives, we've got you covered.

Support beyond the refund

Refund automation means we handle all the details for you—resident inquiries, lost or uncashed checks, stopped payments and address changes. With Roost, you're in good hands—we take care of it all.

Promote financial wellness

Residents can easily track their deposit balance and interest, improving cash flow and confidence. Properties gain a smoother process and happier residents.

Promote financial wellness

Flexible service configuration by property

Support beyond the refund

Get a live demo
Book a 15 min session

How Roost Full Deposit Management works

1

Payment

Roost notifies and collects refundable deposits, including security, pet, and more. Residents have flexible payment options. All payments post to the resident ledger.

2

Banking

Funds are held in an FBO account on your behalf, in-state as required. Escrow and trust account options available.

3

Interest management

Roost manages interest accrual and payouts for you and your residents.

4

Refund processing

Refunds are automatically processed and paid out by resident preference. Roost closes the invoice, posting payments to your ledger.

5

Reconciliation and reporting

Detailed deposit reconciliation reports enable you to tie out beginning and ending month balances and all transaction details. Bank statements are also available.

Get a live demo
Book a 15 min session

Get the Roost Refund Guarantee

If a refund is late due to our oversight, we cover the cost.

Before Roost, we were weren’t sure of our compliance rate but guessed 80%—at best. Now we’re at 100%, with full visibility, control, and confidence in our refund process.
 - VP Multi family, NMHC Top 50 Operator

Ready to simplify deposits & refunds?

Start with a no-risk pilot or talk to our team.