Security deposit dispute management

Roost simplifies security deposit disputes, providing an efficient and transparent solution that saves property managers time and ensures residents feel their concerns are addressed fairly.

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How security deposit dispute management work

Let Roost take the hassle out of security deposit disputes, making them easier to track, manage, and resolve.

1

Simple submission

Residents can easily submit requests through our intuitive portal, including all necessary details and supporting documents.

2

Fast resolution

Disputes are tracked and managed in the platform, with Roost acting as the first tier of support. We handle approvals based on your guidelines and process refund adjustments that post to your ledger.

3

Clear communication

Property managers receive updates on dispute requests and retain final decision-making authority for any cases outside the standard resolution process

4

Compliant processes

Roost helps ensure all security deposit deductions and timelines adhere to local laws and regulations.

Automated adjustments

Roost simplifies dispute resolution with automated adjustments that ensure accurate corrections are made swiftly. Corrective statements and payments are processed and sent on your behalf, saving time and reducing manual effort.

Enhanced deposit reconciliation reporting

Updated reporting simplifies deposit reconciliation with clear visibility into adjustments, liabilities, and refunds, ensuring accuracy and compliance for streamlined month-end processes.

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