ROOST REFUND AUTOMATION SOFTWARE
Streamline security deposit refunds in
3 easy steps
Roost’s refund automation software streamlines the security deposit refund refund process into three easy steps. Save your team thousands of hours per year while modernizing the resident experience.
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Refund calculation
Payment & statement issuance
PMS syncing
Automated damage & charges capture with refund automation
Complete your inspection and enter damages and charges as usual into your property management system. Roost syncs all data—including credits, descriptions and damage proof data—to calculate the refund amount and provide your residents with a fully itemized financial account statement.
Refund Issuance
Once you approve the refund amount in your property management system, Roost auto-debits the payment from your designated account and issues the refund based on the resident’s preference—direct deposit, instant (using real-time payment network) or mailed check (1st class). Roost manages resident consent, roommate splits, includes damage invoices/receipts and images, and sends a fully itemized accounting statement with each refund — electronically or by 1st class mail per the jurisdiction requirement.
Stay in sync
Your property management system remains the system of record. With Refund Automation Software, Roost closes the payable, and all transactions are posted back to your ledger. You’ll also have access to online deposit reconciliation and unclaimed property reports.
Support beyond the refund
Your accounting team can see upcoming balance transfers, deposit reconciliation and uncashed check reporting anytime in our online portal.
Resident refund inquiries, lost or uncashed checks, stopped payments and address changes? That’s included with refund automation. We’ll take care of those, too.
Have a backlog of uncashed security deposit refunds you need help with? Ask us about our
Missing refundee service >>
Refunds compliant with every jurisdiction
- Smart notifications for refund deadlines
- Itemized deposit accounting statement
- Consent management & e-signing
- Damage proof including photos & vendor invoices
- Unapplied credit support
- Uncashed check reminders and tracking
The Roost Refund Guarantee
If a refund is ever late due to our error or oversight, we cover the cost.
Security deposit refunds that makes
everyone a little happier
- Modern, flexible, faster refund options for residents
- Better refund transparency & self-serve options
- Automates manual & repetitive accounting tasks
- Saves thousands of hours of time every year
