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ROOST SECURITY DEPOSIT AUTOMATION
How to eliminate
uncashed refund
checks in 90 days
Refund Automation
UNCASHED REFUND CHECKS
Why aren’t refund checks cashed? Discover the top 7 reasons here.
Five ways to decrease uncashed refund checks
Offer multiple refund payment options
Including instant refunds, Google/Apple Wallet, and ACH transfers. Pro Tip: Ensure legal consent from renters.
Enabled refund splits
Refund checks made out to multiple leaseholders are hard to cash. Enable residents to divvy up their refund as they like.
Automate forwarding address reminders
Adding text and email reminders significantly increases the rate of forwarding address submission.
Automate reminders to cash refund checks
Sometimes residents need a nudge in the shuffle and hassle of moving.
Enable online refund check replacements
So former residents can self-serve. Make sure to incorporate identity verification, and automated check cancellation and positive pay for security.