Knowing your rights as a renter (often referred to as tenant rights) helps protect you from housing discrimination or unfair practices like rent or fee gouging. It also helps ensure you always have a clean, safe place to live and that there's no confusion about which responsibilities are yours and which are your landlord's.
Every state's laws are a little different; read on for details about Hawaii's.
- Your responsibilities
- Your landlord's responsibilities
- Rental repairs and maintenance
- Rental security deposits
- Rental agreements: rent increases, payment, and fees
- Rent termination and eviction
- Rent with roommates
- Rental housing discrimination
- Community Resources
While lease agreements tend to be pretty lengthy, we strongly recommend you get yourself a tasty beverage, find a comfortable chair, and read the lease—at least three times. If this is your first time renting or the lease feels especially overwhelming, fear not. We’ll walk you through a couple of things to look out for.
As a renter, you have essentially agreed to pay a monthly rent to the owner of the house or apartment serving as your home. First and foremost, pay this rent! By signing a lease, you’re contractually obligated to submit this payment each and every month that you live at this home.
While rent is your number one responsibility, there may be other things that you need to take care of, depending on what you agree to in your rental agreement/lease. For example:
- Yardwork (Cutting the grass, trimming the trees, etc.)
- Renter insurance
- Cable & Internet
- Snow removal (if applicable)
Depending on how your lease reads, you may be expected to pay for or perform the work yourself. If you’re not comfortable doing so, try to negotiate in advance of signing a lease. (Some cities also required landlords to cover the cost of certain utilities so check your city or state website to confirm.) It’s okay if you are not comfortable paying for or performing these responsibilities—try and negotiate with the landlord if possible. If you cannot come to an agreement on the terms of the lease agreement, shop around for a home and landlord that is willing to work with you.
Your landlord's responsibilities
Your landlord’s responsibilities begin when the lease is signed and continue until shortly after you move out. At a minimum, the landlord is responsible for providing you with an acceptable place to live. This means the rental unit must be, by legal standards, relatively clean and safe.
The landlord must also take care of things like trash and utilities (basically, everything mentioned above under “Renter Responsibilities”) unless they’ve been specifically outlined as your responsibility in the lease. If there’s no language in the rental agreement that specifically requires you, as the renter, to mow the grass outside your rental unit, it is safe to assume that your landlord will take care of it. If there is any confusion about who is responsible for what, it’s a good idea to talk with your landlord before signing the lease.
Under Hawaii law, landlords are also required to share specific information with tenants, like which deposits or fees are non-refundable and who is allowed to perform work on your unit on behalf of the landlord. Landlords will generally satisfy this legal requirement by noting it somewhere in the lease agreement (HI Rev Stat 521-43).
Rental repairs and maintenance
In general, most landlords want to keep their rental units in decent shape. The longer they delay repairs, the more it costs them in the future. Here's Roost's guide on how to request repairs from your landlord, and here’s what you need to know specifically about Hawaii:
- Landlords are generally allowed to enter your rental unit to make repairs, but they must give you at least two days' notice ahead of time (unless it’s an obvious emergency). You should never feel like you have to let them in if they show up announced.
- If you find that your landlord has placed clauses in your rental agreement that make you responsible for something they should be doing themselves, this is not acceptable under Hawaii State law.
- If a landlord does not fix a much-needed repair, you do have some options as a renter, including terminating the lease or pursuing legal action.
Who’s usually responsible?
A leak in the roof or ceiling
Paint mistakenly splashed on the walls
Broken steps to the front door
Light bulbs burned out in your rental
Broken water heater or dishwasher
Power outage due to loose wiring
Rental security deposits
In Hawaii, a security deposit cannot exceed the cost of one month’s rent equivalent. The amount they set beneath that limit is likely influenced by what other units are available to rent but overall, they can set whatever number equal to or under the limit they feel most comfortable with as the deposit on a unit. (For alternatives to paying a full upfront security deposit, check out companies like Rhino and The Guarantors.) It’s up to you as the tenant to accept this number or move on to other rental units instead.
When it comes time to move out, when will you get your deposit money back? The general rule is that your landlord must return your security deposit (minus any deductions) within the statutory time frame. However, if you both agree to a different timeline, that’s okay, too, but it can’t be any longer than 20 days (HI Rev Stat 521-44).
Another important detail: What types of things your landlord might charge you for. Your landlord can use your security deposit to be made “whole” (i.e. paid back) for damages or repairs they had to do but were your fault. They have to provide you with an itemized list of these charges. If they don’t, they may forfeit the right to keep any portion of the deposit (HI Rev Stat 521-44).
Read Roost's How to get your security deposit back for additional tips.
Rental agreements: rent increases, payment, and fees
If you are entering into a new rental situation, it’s very important to understand the financial side of your new living arrangement. While most people tend to base their decision on the rent amount, don’t be surprised if your landlord requires you to pay other fees. These include:
- Security deposit - These are allowed, but must not be greater than the equivalent of one month’s rent.
- Late rent fees - There is no statutory language in Hawaii with respect to late rent fee limits, but the fees must generally be detailed in writing before your landlord can charge you.
- Cleaning fee - Must be detailed in writing before your landlord can charge you and can be taken out of the security deposit.
- Rent increases - These are permitted under state law, except if retaliatory, but only after 45 days advance written notice to the tenant.
- Pets - Check your lease before you get a pet. Hawaii law doesn’t require landlords to accept pets, and if you don’t get permission in advance, it can be considered a violation of your lease and be cause for eviction. Additional pet rent or pet security deposit is not uncommon.
- Emotional support and service animals - If you have a mental or emotional disability, federal laws state landlords must make “reasonable accommodations”, which can include an emotional support or service animal. There are a few exceptions and this tends to be a pretty tricky area for both renters and landlords to navigate together, so be upfront about what you need and follow all required steps. Landlords cannot charge you extra for an emotional support or service animal.
Read Roost's What to know before signing that rental lease for additional tips.
Rent termination and eviction
Once you’ve moved into your rental unit, the place is yours until your lease is up, your landlord terminates the rental agreement early, or you’re evicted. Eviction is an unpleasant process for everyone, so it’s best for you and your landlord to do everything you can to avoid it. Being evicted makes it hard to find housing, can affect your credit, and does not relieve you from paying rent unless the landlord finds someone new to move in.
Here’s why a landlord can evict you in Hawaii (HI Rev Stat 521-61 thru 82):
- If you don’t comply with local or state laws and regulations related to the rental unit
- Disruptive behavior that interferes with the landlord or other homeowners and renters around the unit to an unreasonable state
- If you don’t follow the rules and regulations provided in the rental agreement
- The condemnation of the rental unit
- If you lied or falsified any rental application documents
- Unreasonably dangerous behavior on the premises.
If your landlord decides to pursue eviction, they can’t simply change the locks, dump your stuff in the front yard and kick you out. They must follow specific procedures and serve you an eviction notice before you are required to move out of your rental unit. The proper, legal eviction process in Hawaii goes like this:
- Following a lease violation or nonpayment of rent, the landlord must provide a 5-day notice to pay or a 10-day notice to fix the violation (HI Rev Stat 521-68);
- If you don’t fix the violation after 10 days, the landlord can file an eviction suit (HI Rev Stat 521-68);
- For the suit to be effective, the landlord must provide proper service of process related to the suit;
- If the courts find in favor of the landlord and evict you, you’ll have to leave the rental unit immediately or else find yourself liable for a “holdover” of the rental unit (HI Rev Stat 521-71);
- If you don’t leave voluntarily, the sheriff may be contacted to remove you. Oof.
Renting with roommates
Sometimes your roommate situation just doesn’t work out. Unfortunately, you’re both responsible for the lease, and in many ways, you’re both responsible for each other’s actions. Depending on how your rental agreement is written, if your roommate bails, you could be stuck having to pay the full rent on your own. While you can use legal action to go after your former roommate, you may still have to pay full rent when it’s due.
One of the most common questions that comes up when there’s a problem with a roommate is whether you can evict them. In short: no. If your roommate’s name is on the lease as a tenant, you cannot kick them out, so sending an eviction notice would be pointless. If they are not on the lease, they may not be considered a tenant, which technically means they don’t have any legal obligations to fulfill in regards to your lease anyway.
Rental housing discrimination
Thanks to Fair Housing laws in Hawaii, you’re protected from discrimination when applying for rental (42 U.S.C. 3601). This means that the landlord or property manager can’t base their decision any of the following:
- National Origin
- Gender Identity
- Marital Status
- Sexual Orientation
- Presence of Children
- Military/Veteran Status
To further draw attention to discrimination and help prevent it, Hawaii has codified its own set of anti-discrimination statutes (HI Rev Stat 515).
Despite these protections, some landlords find a way to use a negative background check or a credit report as cover for discrimination. If you feel like any of the above factors were actually the reason why you were denied a place, you may want to talk with an attorney.
The United States Supreme Court inactivated the Center for Disease Control’s (CDC) eviction moratorium on August 26, 2021. However, tenants who live in multifamily properties with government-backed mortgages through Freddie Mac and Fannie Mae may continue to receive modest protection from evictions and certain types of late fees.
Visit the Consumer Financial Protection Bureau to learn more.
Some states, counties, and cities continue to offer eviction bans and rent and utility assistance. Visit our Covid-19 Renters rights page to find out what programs might be available where you live.
The Trump administration recently announced a new executive order for a rent moratorium through the end of the 2020 year. The order was put forward by the Centers for Disease Control to help prevent Covid-19 spread. Under the updated directive, families must prove they tried to pay their rent and that eviction would force them into a shelter or close quarters with others. If this covers you, then you’ll need to attest to your situation and a substantial loss of income on a form. Forms are to come available via the CDC website.
The order does not waive any rent debt — it just defers it — still leaving many renters vulnerable. And, it still allows landlords to charge fees, penalties, and interest, according to the draft document posted on September 1st.
The executive order covers more renters than the former CARES Act moratorium which only protected those living in housing with a federally backed mortgage loan, public housing, Section 202 housing for the elderly, Section 811 housing for people with disabilities, rural rental housing, Section 8 Housing Choice Voucher, USDA housing voucher, or VA voucher. That Act protection expired on July 25, 2020.
The executive order covers more renters than the former CARES Act federal moratorium on evictions which only protected those living in housing with a federally backed mortgage loans, public housing, Section 202 housing for the elderly, Section 811 housing for people with disabilities, rural rental housing, Section 8 Housing Choice Voucher, USDA housing voucher, or VA voucher. That Act protection expired on July 25, 2020.
Stay tuned... Congress is currently working on a bill called the CARES Act 2, which could afford more protection for renters if passed.
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If you need some more information, check out some of the resources listed below:
- Department of Commerce and Consumer Affairs
- Legal Aid Society of Hawaii
- Hawaii Fair Housing Enforcement Program
- Hawaii Landlord Tenant Handbook
State rules and regulations
Hawaii Revised Statutes – Residential Landlord-Tenant Code
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You probably already know that we’re not a law firm, but just to make sure we get this out of the way: We can’t provide any advice or opinions about possible legal rights, remedies, defenses, options, selection of forms, or strategies. And by hanging out with us here at Roost, you agree to our Legal disclaimer.